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MaxPayne
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PostSubject: Xbox 360 Error Codes   Wed Jan 09, 2008 5:24 pm

Error Codes


Hopefully you won't have to use this...lol


If there is a problem with the Xbox360 the LEDs in the ring of light will flash in a particular pattern. The pattern itself leads some insight to the problem. Certain patterns will lead to numbered error codes which will provide further insight to the problem. The numbered error codes are described below their corresponding LED code.

Please contribute if you know of new codes that are not part of this list.

=============================

Sections 1, 2, 3, and 4 are flashing red
- The AV cable cannot be detected

"Right Click > View Image" for full version

THINGS TO TRY

1. Make sure that the AV cable is correctly connected to the Xbox 360 console.
2. Disconnect the AV cable from the Xbox 360 console, and then reconnect the AV cable to the Xbox 360 console.
3. If the four flashing red lights continue to flash, try wiping the metal area of the AV pack with a dry cloth. The metal area is the end that plugs into the console. Wipe the metal area thoroughly, and then try the AV Pack again.
4. If the AV cable is correctly connected but the four red lights are still flashing, substitute a different AV cable if you have one available.

=============================

Sections 1, 3, and 4 are flashing red
- General Hardware Failure

"Right Click > View Image" for full version

Check the secondary Error Code per the instructions in the section below

THINGS TO TRY

1. Try restarting the console.
2. If restarting the console does not resolve the behavior, follow these steps:
* Turn the console off.
* Unplug all the power and AV cables from the console.
* Unplug the power cord from the wall socket.
* Firmly reconnect all the cables.
* Turn on the console.
3. If these steps do not resolve the behavior, turn the console off, remove the hard drive, and then turn on the console. If the 3x Red LED error light is no longer displayed, turn the console off, re-attach the hard drive, and then turn on the console.
4. Also examine the lights on the power supply. When you turn on the console, the power supply light should illuminate green even if the three lights on the RoL flash red.


=============================

Sections 1, and 3 are flashing red
- Overheating

"Right Click > View Image" for full version

THINGS TO TRY

1. Let the Xbox 360 console cool.
Note You may have to wait several hours for the console to cool enough. Do not turn on the console when the console is hot.
2. Verify that the console has sufficient ventilation and that the fan is operating. For more information about ventilation, see the "More Information" section.


PREVENTION SUGGESTIONS
To try to prevent this problem, use the following precautions:

* Do not block any ventilation openings on the Xbox 360 console.
* Do not put the Xbox 360 console on a bed, on a sofa, or on any other soft surface that may block ventilation openings.
* Do not put the Xbox 360 console in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well-ventilated.
* Do not put the Xbox 360 console near any heat source, such as a radiator, a heat register, a stove, or an amplifier.


DO NOT EVER PUT YOUR CONSOLE IN THE FREEZER OR OUT IN COLD WEATHER
Some people think that doing this might help "fix" an overheating console, in fact doing so could cause even bigger problems. Electronic devices like your console are made to function at and around room temperature, extreme cold temperatures can often cause just as many problems as extreme warm temperatures (such as overheating). Also if the console is located in a dramatically cold area while running, the difference in temperature between the hot console and cold air can create condensation which in turn will short out your console making the situation far worse. Condensation will happen more quickly if your console is overheating due to the greater difference in temperature. In short... DON'T DO IT.

=============================

Section 4 is flashing red
- Hardware Failure

"Right Click > View Image" for full version

The Specific Type of hardware failure can be determined by the error code displayed on the screen.
If the screen is blank or you would like additional information follow the instructions for determining the secondary error code in the section below

E64: (not yet known)

E65: DVD Drive Error.... DVD Timeout, Wrong firmware, dvd is without f/w chip, etc.

E67: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it

E68: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it, This can also be caused by a Hard Drive Eprom Error.

E69: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it

E71: (not yet known)

E73: (not yet known)

E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. (could also be a problem with the encoder chip)

E76: (not yet known)

E79: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it

=============================

--==SECONDARY ERROR CODES==-

The specific type of hardware failure can be determined by a "hidden" error code

* Turn the xbox 360 on, and wait till the 3 red lights are flashing.
* Press and hold the sync up button (the small white one), while holding that button press the eject button.
* The LEDs will now blink the first number in the code (as described below).
* Release the eject button and press it again.
* The LEDs will now blink the second number of the code.
* Release the eject button and press it again.
* The LEDs will now blink the third number of the code.
* Release the eject button and press it again.
* The LEDs will now blink the forth number of the code.
* Release the eject button and press it again.
* The LEDs will go back to the 3 red flashing lights.


You should be able to determine the difference between the 3 flashing lights and the error code lights by the rate in which they flash.

Here is how you interpret the LEDs to get the code number:

* All four lights flashing - 0
* One light flashing - 1
* Two Lights flashing - 2
* Three lights flashing - 3


0001 power supply problem
0002 power supply problem
0003 (not yet known)
...
0010 over heating
0011 over heating
0012 over heating
0013 over heating
...
0020 (Not yet known, possibly overheating)
0021 (not yet known)
0022 GPU Error / GPU Overheating
...
0101 (not yet known)
0102 unknown error - literally means the console does not know what is wrong. Possibly a short or cold solder joint somewhere (2 reports of people repairing this, one was removing moisture build up inside the console, the other used a hot-air rework to re flow the BGA Ram chips)
...
0110 Memory Error / Memory Overheating
...
1003 Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
...
1010 Hard Drive Error, Can be caused buy a corrupt or missing Eprom.
...
1013 (not yet known)
...
1020 (not yet known)
...
1022 AV cable error... There is a problem with the AV cable, try using a different AV cable. (could also be a problem with the encoder chip)
...
1030 (not yet known)


=============================


--==Sending in your Console for Repair==--

If none of the above suggestions work, contact MS customer support get get a support ticket started. If your console is still under warranty DO NOT attempt to open it and fix it yourself. MS will fix it promptly and for free and if you open it you loose the free support.

Check the documentation that came with your Xbox 360 for contact information.

In the US Customer Support can be reached at 1-800-4-MY-XBOX (1-800-469-9269)

Honestly they took about 3 weeks to send mine back.

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PostSubject: Re: Xbox 360 Error Codes   Wed Jan 09, 2008 6:25 pm

probably not as helpful:

if the four LED sections are flashing in a ring its time to play and charge!
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PostSubject: Re: Xbox 360 Error Codes   Wed Jan 09, 2008 7:44 pm

lmao, thanks for pitching in that useful tip Bob

I've read in OXM that if you wrap your 360 in a towel and allow it to warm up to overheat and melt any wires back together, that it will void the warranty, and could possibly screw up your 360 beyond repair (anything slightly cheap anyway). I wouldn't recommend trying it.

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PostSubject: Re: Xbox 360 Error Codes   Wed Jan 09, 2008 7:50 pm

Nate wrote:
lmao, thanks for pitching in that useful tip Bob

I've read in OXM that if you wrap your 360 in a towel and allow it to warm up to overheat and melt any wires back together, that it will void the warranty, and could possibly screw up your 360 beyond repair (anything slightly cheap anyway). I wouldn't recommend trying it.

Aww crap (runs to unwrap towel from xbox) Whew! Just in time...Thanks Nate! Basketball

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PostSubject: Re: Xbox 360 Error Codes   Wed Jan 09, 2008 7:50 pm

Really? I heard one that one guy who only got one red ring of death (you need three to get Microsoft to fix it) so he wrapped it in damp cold towels and left it on all night, but when he came down in the morning and it had fixed itself...

I guess it was just a user submitted email on some crazy internet TV show I watch, so it could all be phooey i guess... in any case I'm not suggesting you wrap anything in cold wet towels thats how you catch a damn pneumonia!
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PostSubject: Re: Xbox 360 Error Codes   Wed Jan 09, 2008 8:11 pm

lol.

I suppose it could work, but think about the risks...I would send my 360 in and let MS take care of it, since they do it for free, and from what I hear, pretty fast too

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PostSubject: Re: Xbox 360 Error Codes   Wed Jan 09, 2008 8:15 pm

Nate wrote:
lol.

I suppose it could work, but think about the risks...I would send my 360 in and let MS take care of it, since they do it for free, and from what I hear, pretty fast too

I believe I sent mine to Texas which isn't reall that far from me as far as UPS and stuff. I guess they all go to Texas.

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PostSubject: Re: Xbox 360 Error Codes   Thu Jan 10, 2008 12:59 am

But even if the towel trick works.....All who have tried it, know its only a temporary fix. The wires fall apart after a while or the motherboard cant handle it are the most common reasons I think (dont quote me)

Just let Microsoft handle it. It suck i no (i went thru it) but at least its fool prove!

(Now some1 send in their 360 and gets a Original back lol, sry Laughing )
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PostSubject: Re: Xbox 360 Error Codes   Thu Jan 10, 2008 6:09 am

I would hope they wouldn't send mine to Texas...


well when i get one that is...
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PostSubject: Re: Xbox 360 Error Codes   Thu Jan 10, 2008 12:36 pm

Bob wrote:
I would hope they wouldn't send mine to Texas...


well when i get one that is...

LOL yeah would be more then 3 weeks...lol

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PostSubject: Re: Xbox 360 Error Codes   Tue Jan 15, 2008 2:59 am

I might have a defective system.

I just got done watching a DVD and was about to play a game. I took out the DVD and noticed that the console began running really loudly. I turned it off for a few minutes then went to play my game.

Then I notice that the Ring of Light alternates every few seconds between Quadrants 1 & 2. I shut the system off, then a few minutes later restart the game. It hasn't happened yet but I do not know what those lights mean. What's going on?

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PostSubject: Re: Xbox 360 Error Codes   Tue Jan 15, 2008 11:19 am

So you use your XBOX to play movies?

But hard to say though. Mine never made nosie.
I did have a guy from work that recently had his xbox make alot of noise after he left it paused for more than an hour. He had to replace it.

But who knows. Hopefully nothing bad.

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PostSubject: Re: Xbox 360 Error Codes   Tue Jan 15, 2008 12:53 pm

Do other people not use their 360 to play movies..?

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PostSubject: Re: Xbox 360 Error Codes   Tue Jan 15, 2008 2:32 pm

Nate wrote:
Do other people not use their 360 to play movies..?

No, no....thats one rule I have...My console is strictly for gaming purposes...lol

I never play movies. I'm not saying that will cause problems or anything I personally don't though.

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PostSubject: Re: Xbox 360 Error Codes   Wed Jan 16, 2008 6:20 pm

My theory is, playing a DVD and keeping the console on long enough to play the entire DVD.. usually 2, sometimes 2 1/2 hours or more.. puts a strain on the console, causing it to heat up faster, which in turn causes the internal fan to run very loud.

I haven't received any other codes from the Ring of Light since the other night, and I hope I don't in the future.

My girlfriend was very dissapointed to hear that DVDs are no longer going to be played on the 360. Lol Smile

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PostSubject: Re: Xbox 360 Error Codes   Wed Jan 16, 2008 7:08 pm

Nate wrote:
My theory is, playing a DVD and keeping the console on long enough to play the entire DVD.. usually 2, sometimes 2 1/2 hours or more.. puts a strain on the console, causing it to heat up faster, which in turn causes the internal fan to run very loud.

I haven't received any other codes from the Ring of Light since the other night, and I hope I don't in the future.

My girlfriend was very dissapointed to hear that DVDs are no longer going to be played on the 360. Lol Smile


Well DVD players are getting really cheap nowadays anyway!

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PostSubject: Re: Xbox 360 Error Codes   Wed Jan 16, 2008 7:15 pm

Yeah, the one we had decided to quit working

Since everybody is now caught up in "Blu Ray", I might be able to find one pretty cheap

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